FAQs

Frequently asked questions

What OnVibe does, who it’s for, and how it gets to know your brand. If your question isn’t here, email info@onvibe.co.

Product & features

What is OnVibe and how is it different from other AI marketing tools?

OnVibe is an AI social marketing system that learns from your business — not a blank prompt. Unlike generic AI tools that start from zero every session, OnVibe connects your performance history, brand identity, and market signals to surface relevant, ready-to-act ideas every day. The longer you use it, the sharper it gets.

What is the Daily Drop?

The Daily Drop is your morning feed of content ideas — built from your performance data, your brand, and what's moving in your market right now. Each idea includes an insight explaining why it's relevant, a concept description, production suggestions, copy, a CTA, caption, and hashtags. Not a generic list — ideas built around what's worked for you.

What is the Idea Studio?

The Idea Studio is where you develop Daily Drop ideas into finished posts. Refine copy, work with images, and collaborate with AI that asks the right questions rather than just generating output. When your post is ready, publish directly to Instagram without leaving the platform.

Can I edit or customize the ideas OnVibe suggests?

Yes. Every idea can be developed and refined in the Idea Studio. Adjust the copy, modify the concept, swap in your own images, or steer the direction using a prompt-based interface. OnVibe works with your input, not around it.

Can I use my own images, or does OnVibe create them?

Both. Upload your own images as a reference or as the final post visual, and edit them directly in the Idea Studio. OnVibe also generates images — all designed to match your brand.

How does OnVibe come up with content ideas?

OnVibe draws from three inputs: your past content and performance, your brand identity and goals, and real-time signals from your specific market. Ideas are grounded in what's actually resonated with your audience — not broad trends or generic prompts.

How can OnVibe write in my brand voice?

OnVibe learns your tone and style by analyzing your existing content. Over time it builds an accurate picture of how you sound and what your audience responds to — and applies that to every idea it surfaces. You can refine any output further in the Idea Studio.

I get stuck on what to post. Can OnVibe help?

That's exactly what the Daily Drop is for. Every morning you open OnVibe to a fresh set of ideas grounded in your brand and market — no blank prompt, no starting from scratch.

I don't have time to post regularly. Can OnVibe help me stay consistent?

Yes. The Daily Drop gives you a consistent starting point every morning, and the Idea Studio saves your progress automatically. From idea to published post — in one place.

What types of businesses is OnVibe built for?

Founders, solopreneurs, and small business owners who use social media to grow but don't have a full marketing team. If you care about quality and consistency but are stretched on time and resources, OnVibe is for you. Businesses that want dedicated expert support alongside the platform can explore OnVibe Concierge.

Setup & onboarding

How do I get started?

Click sign up, create your account, and connect your Instagram Business or Creator account. OnVibe starts learning your brand from day one.

How long does setup take?

A few minutes. Connect your account, complete a short onboarding to share your brand and goals, and your first Daily Drop will be ready.

What if I don't have much post history yet?

OnVibe works better the more it knows about you, but it doesn't require an established archive to get started. It combines what it learns from your account with brand inputs and market signals — so newer accounts still get relevant ideas from day one.

How long before OnVibe learns my brand well enough to be useful?

You'll get personalized ideas from your first session. The system improves continuously — the more you post and engage with ideas, the more accurate the recommendations become.

Quality & results

How is OnVibe different from just using ChatGPT?

ChatGPT starts from zero every time — it knows only what you tell it in the moment. OnVibe is a persistent system that knows your brand, studies your performance history, and tracks your market over time. It's the difference between asking a stranger for advice and working with someone who already knows your business.

Can OnVibe help me track content performance?

Yes. OnVibe tracks your performance and your Vibe Score gives you an ongoing picture of posting consistency, engagement, and format diversity — along with specific suggestions to improve.

How does OnVibe know what's working and what's not?

OnVibe tracks engagement and performance across your posts over time and feeds that data back into the system — so future ideas are shaped by what your audience has already proven it responds to.

What if I don't like the ideas OnVibe suggests?

Refine or redirect any idea in the Idea Studio. The more you engage with the system, the better it gets at understanding your preferences.

Publishing & platforms

Which platforms does OnVibe work with?

Instagram Business and Creator accounts are live now. LinkedIn and TikTok are next on the roadmap.

Does OnVibe post for me, or do I approve first?

You're always in control. Nothing goes live without your explicit action — you review and publish when you're ready, directly from the Idea Studio.

Can OnVibe post my content across different platforms automatically?

Direct publishing to Instagram is live. Multi-platform scheduling and auto-posting are on the roadmap — with LinkedIn and TikTok coming next.

Can I schedule posts in advance?

Scheduling is on our roadmap and coming soon. Currently you publish directly from the Idea Studio when your post is ready.

Privacy & data

Is my social account data safe?

Yes. OnVibe connects to your accounts using secure, platform-approved authentication. Your data is used only to personalize your experience — we don't sell or share it with third parties.

Can OnVibe post to my account without my approval?

No. Nothing is published without your explicit action.

Pricing

Is there a free plan?

Yes. The Starter plan is free with no time limit — 60 content items per month and one connected account. No credit card required.

What's the difference between Starter and Creator?

Starter is free and supports one connected account with 60 content items per month. Creator ($29.99/month, or $19.99/month annually) supports up to 3 accounts and 300 content items — built for solopreneurs and growing businesses with higher volume needs.

What counts as an AI Generated Content Item?

One complete idea package — insight, concept, copy, CTA, caption, and hashtags. Each Daily Drop idea counts as one item.

Can I cancel anytime?

Yes. Paid plans can be cancelled at any time and you retain access through the end of your billing period.

OnVibe Concierge

What is OnVibe Concierge?

OnVibe Concierge pairs the full platform with a dedicated team of strategists and creatives who've worked inside leading social platforms and built award-winning campaigns. Think of it as a modern agency model — closer client service, direct access to the specialists doing the work, and none of the overhead.

Who are the Concierge specialists?

Experienced strategists and creatives with backgrounds across major social platforms and global and emerging brands. They bring platform expertise, strategic judgment, and creative instinct to every engagement — amplified by the OnVibe system.

How do I know if Concierge is right for my business?

Concierge is for businesses that want a dedicated expert team managing their social strategy and execution alongside the platform. If you want hands-on support and human judgment working with the system on your behalf, it's worth a conversation.

About OnVibe

How is OnVibe connected to LG?

OnVibe is part of LG NOVA, LG Electronics' North America Innovation Center, which partners with promising startups to build AI-first technology solutions. We operate independently but benefit from LG's support, expertise, and ecosystem.

More on Concierge: Learn more about Concierge → Contact us →

Still deciding?

The Starter plan is free, and connecting Instagram takes about two minutes.

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